Privacy Policy

Effective: March 20, 2026

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1. Introduction

Claradb operates AI ecosystem intelligence products and related services at claradb.ai.

2. Information We Collect

We collect account information such as name, email address, authentication details, workspace metadata, billing references, and support interactions.

We also collect service data such as search activity, saved workspace state, usage events, and operational logs needed to keep the market graph, ranking surfaces, and workspace workflows reliable.

3. How We Use Information

We use information to authenticate users, operate the service, secure accounts, improve reliability, support billing, prevent abuse, and understand how the product is being used.

4. Service Providers

Our current public subprocessor list is maintained at claradb.ai/legal/subprocessors.

5. Security and Retention

We use access controls, encrypted transport, vendor review, and operational safeguards appropriate to the service. Retention depends on the type of data, workspace settings, and legal requirements.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, delete, or restrict processing of your personal data. Requests can be sent to privacy@claradb.ai.

7. Contact

Questions about this policy can be sent to privacy@claradb.ai.